Sharp LC-40CFG6452E Service Manual

60
9. SMART TV TROUBLESHOOTING
1. TV cant connect to wi- network
Steps to x this issue:
• Set on your wi- router/access point WPA or WPA2 encryption. WEP is not supported.
• Set on your wi- router DNS to 8.8.8.8 (Google DNS server)
• If above does not help, try to upgrade software again
2. Entering AQUOS NET+ is not possible
• Most probable cause may be missing or wrong MAC address
Steps of test validity of MAC address:
1. Press MENU + 1147 to enter factory menu
2. Go to 11 SW Information and press OK (Pic.1)
3. Check item 10 Sraf Valid MAC
4. If there is (OK), it means everything is ok (Pic. 2)
Note: It may take few seconds until “OK” shows after turning TV on.
5. If there is (NG), means either MAC address is missing or is not supported by current SDK (Pic.
3).
In case of NG test result:
1. Check 7 Mac Addr
2. If value is FF:FF:FF:FF:FF:FF – this means MAC was not added during production of main-
board.
Solution to x this issue: Request new MAC addresses from TV manufacturer.
3. If value is dierent than FF:FF:FF:FF:FF:FF – Means current address is not supported by soft-
ware.
Solution to x this issue: Upgrade TV software to the latest version.
Picture 1 Picture 2 Picture 3

Sharp LC-40CFG6452E Specifications

General

Desktop stand	Yes
Video apps	Netflix, YouTube
Operating system installed	-
Product color	Black, Silver
Panel mounting interface	400 x 200 mm
Screen shape	Flat
Display diagonal	40 \
Display brightness	300 cd/m²
Display technology	LED
LED backlighting type	Direct-LED
Contrast ratio (dynamic)	1000000:1
Display diagonal (metric)	102 cm
Motion interpolation technology	AMR (Active Motion Rate) 400
3D	No
Annual energy consumption	66 kWh
Number of batteries supported	2
AC input voltage	220 - 240 V
AC input frequency	50 Hz
Power consumption (max)	80 W
Power consumption (standby)	0.5 W
Power consumption (typical)	45 W
Package depth	632 mm
Package width	964 mm
Package height	114 mm
Package weight	10500 g
Sustainability certificates	RoHS
Audio decoders	Dolby Digital, DTS TruSurround
RMS rated power	20 W
Tuner type	Analog & digital
Analog signal format system	PAL, SECAM
Digital signal format system	DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
Audio formats supported	AAC, AC3, EAC3, LPCM, M4A, MP3, OGG, WMA
Image formats supported	BMP, JPEG, JPG, PNG
Video formats supported	ASF, AVI, FLV, H.264, H.265, HEVC, M2TS, M4V, MKV, MP4, MPEG4, MPG, RM, RMVB, SWF, TS, VOB, VP9, WMV
HDMI ports quantity	3
DVI-D ports quantity	0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports	1

Weight and Dimensions

Depth (with stand)	202 mm
Height (with stand)	569.1 mm
Weight (with stand)	7700 g
Depth (without stand)	67.1 mm
Width (without stand)	916.8 mm
Height (without stand)	546.5 mm
Weight (without stand)	- g