Action Yes No
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
a Open the Printing Preferences dialog.
b From the Print and Hold tab, click Use Print and Hold, and then
click Keep duplicate documents.
c Enter a PIN, and then save the changes.
d Send the print job.
For Macintosh users
a Save and name each job dierently.
b Send the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
a Delete some held jobs to free up printer memory.
b Print the documents.
Are the documents printed?
The problem is
solved.
Contact your
dealer.
Slow printing
Action Yes No
Step 1
a Connect the printer cable securely to the printer and the
computer, print server, option, or other network device.
b Print the document.
Is the printer printing slow?
Go to step 2. The problem is
solved.
Step 2
a Make sure that the printer is not in Quiet Mode.
From the home screen, touch Settings > Device > Maintenance
> Configuration Menu > Device Operations > Quiet Mode.
b Print the document.
Is the printer printing slow?
Go to step 3. The problem is
solved.
Troubleshooting 160
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