Troubleshooting
Print quality problems
Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.
“Blank or white pages” on
page 181
“Dark print” on page
181
“Ghost images” on page
183
“Gray or colored background”
on page 184
“Incorrect margins” on
page 184
“Light print” on page
185
“Missing colors” on page
187
“Mottled print and dots” on
page 187
“Paper curl” on page
204
“Print crooked or skewed”
on page 188
“Solid color or black images”
on page 189
“Text or images cut o” on
page 189
“Toner easily rubs o” on
page 190
“Uneven print density” on
page 191
“Horizontal dark lines” on
page 191
“Vertical dark lines” on
page 192
Troubleshooting 180
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