Diagnostics and troubleshooting
99
Paper fed from tray
1
was detected earlier than
expected at the sensor (duplex path
1).
See
“Sensor (duplex path 1): Paper arrived
too early service check” on page 100
.
Paper fed from tray 1 never arrived at the sensor
(duplex path 1).
See
“Sensor (duplex path 1): Paper failed to
arrive service check” on page 100
.
Paper fed from tray 1 cleared the sensor (duplex
path 1) earlier than expected.
See
“Sensor (duplex path 1): Paper cleared
too early service check” on page 104
.
Paper fed from tray 1 never cleared the sensor
(duplex path 1).
See
“Sensor (duplex path 1): Paper failed to
clear service check” on page 102
.
Paper fed from tray 2 was detected earlier than
expected at the sensor (duplex path 1).
See
“Sensor (duplex path 1): Paper arrived
too early service check” on page 100
.
All motor errors are reported as paper jam.
Paper fed from tray 2 never arrived at the sensor
(duplex path 1).
See
“Sensor (duplex path 1): Paper failed to
arrive service check” on page 100
.
Paper fed from tray 2 cleared the sensor (duplex
path
1)
earlier than expected.
See
“Sensor (duplex path 1): Paper cleared
too early service check” on page 104
.
Paper fed from tray 2 never cleared the sensor
(duplex path 1).
See
“Sensor (duplex path 1): Paper failed to
clear service check” on page 102
.
Paper fed from tray 3 was detected earlier than
expected at the sensor (duplex path 1).
See
“Sensor (duplex path 1): Paper arrived
too early service check” on page 100
.
Paper fed from tray 3 never arrived at the sensor
(duplex path 1).
See
“Sensor (duplex path 1): Paper failed to
arrive service check” on page 100
.
Paper fed from tray 3 cleared the sensor (duplex
path
1)
earlier than expected.
See
“Sensor (duplex path 1): Paper cleared
too early service check” on page 104
.
Paper fed from tray 3 never cleared the sensor
(duplex path 1).
See
“Sensor (duplex path 1): Paper failed to
clear service check” on page 102
.
Paper fed from tray 4 was detected earlier than
expected at the sensor (duplex path 1).
See
“Sensor (duplex path 1): Paper arrived
too early service check” on page 100
.
Paper fed from tray 4 never arrived at the sensor
(duplex path 1).
See
“Sensor (duplex path 1): Paper failed to
arrive service check” on page 100
.
Step 7
a
Check the sensor for damage, and replace if necessary. See
“Sensor (redrive) removal” on page 390
.
b
Perform a print job.
Does the problem remain?
Contact the next
level of support.