Sharp MX-C507P - Page 161

5028
Motor (duplex/MPF) jam service check
Diagnostics and troubleshooting
127
Action
Yes
No
Step 1
Check if this is a duplex issue.
Is this a duplex issue?
Go to step 6.
Go to step 2.
Step 2
Check the MPF tray for overfilling.
Is the tray overfilled?
Go to step 3.
Go to step 4.
Step 3
Remove the excess paper from the tray.
Does the problem remain?
Go to step 4.
The problem is
solved.
Step 4
Check the paper condition in the MPF tray.
Is the paper crumpled or damaged?
Go to step 5.
Go to step 6.
Step 5
Replace the crumpled or damaged paper.
Does the problem remain?
Go to step 6.
The problem is
solved.
Action
Yes
No
Step 3
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Sensor tests
b Find the sensor (MPF/pass ‑ through).
Does the sensor status change while toggling the sensor?
Contact the next
level of support.
Go to step 4.
Step 4
Check the sensor cable for proper connection and damage, and
replace if necessary.
Does the problem remain?
Go to step 5.
The problem is
solved.
Step 5
a Check the isolation unit for damage, and replace if necessary.
See “Isolation unit removal” on page 409 .
b Perform a print job.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.