Sharp MX-C507P - Page 168

5028
Sensor (tray 1 pick) static jam service check
Diagnostics and troubleshooting
134
Action
Yes
No
Step 1
a From the home screen, touch Settings > Device > Preferences .
b Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Go to step 3.
Go to step 2.
Action
Yes
No
Step 4
Remove the excess paper from the tray.
Does the problem remain?
Go to step 5.
The problem is
solved.
Step 5
Check the paper condition in the tray.
Is the paper crumpled or damaged?
Go to step 6.
Go to step 7.
Step 6
Replace the crumpled or damaged paper.
Does the problem remain?
Go to step 7.
The problem is
solved.
Step 7
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Sensor tests
b Find the sensor (Input).
Does the sensor status change while toggling the sensor?
Go to step 9.
The problem is
solved.
Step 8
Check the sensor cable for proper connection, and then reseat if
necessary.
Does the problem remain?
Go to step 9.
The problem is
solved.
Step 9
Replace the sensor. See “Sensor (input) removal” on page 378 .
Does the problem remain?
Go to step 10.
The problem is
solved.
Step 10
Perform a print job.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.