Sharp MX-C507P - Page 178

5028
Sensors (tray [x] trailing edge and pass-through) static jam service check
Diagnostics and troubleshooting
144
Action
Yes
No
Step 1
a From the home screen, touch Settings > Device > Preferences .
b Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Go to step 3.
Go to step 2.
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Go to step 3.
The problem is
solved.
Step 3
Check the paper path for partially fed or jammed paper.
Is the paper path free of partially fed or jammed paper?
Go to step 5.
Go to step 4.
Step 4
Remove the partially fed or jammed paper.
Does the problem remain?
Go to step 5.
The problem is
solved.
Step 5
a Enter the Diagnostics menu, and then navigate to:
Additional input tray diagnostics > Sensor tests
b Find the sensor (Trailing edge (tray [x])).
Does the sensor status change while toggling the sensor?
Go to step 8.
Go to step 6.
Step 6
Reseat the sensor cable, and then check the sensor for
misalignment and damage.
Is the sensor properly installed and free of damage?
Go to step 8.
Go to step 7.
Step 7
Reinstall or replace the sensor. See “Sensor (550-sheet tray
trailing edge) removal” on page 420 .
Does the problem remain?
Go to step 8.
The problem is
solved.
Error code
Description
Action
244.98
Paper was detected later than expected at the
sensor (tray 4 pass-through) or at the sensor (tray
4 trailing edge). Paper source is undetermined.
See “Sensors (tray [x] trailing edge and pass-
through): Paper arrived too late service
check” on page 160 .