Sharp MX-C507P - Page 179

5028
Sensors (tray [x] trailing edge and pass ‑ through): Paper arrived too early service check
Diagnostics and troubleshooting
145
Action
Yes
No
Step 1
a From the home screen, touch Settings > Device > Preferences .
b Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Go to step 3.
Go to step 2.
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Go to step 3.
The problem is
solved.
Step 3
Check the paper path for partially fed or jammed paper.
Is the paper path free of partially fed or jammed paper?
Go to step 5.
Go to step 4.
Step 4
Remove the partially fed or jammed paper.
Does the problem remain?
Go to step 5.
The problem is
solved.
Action
Yes
No
Step 8
a Enter the Diagnostics menu, and then navigate to:
Additional input tray diagnostics > Sensor tests
b Find the sensor (Pass-through (tray [x])).
Does the sensor status change while toggling the sensor?
Go to step 11.
Go to step 9.
Step 9
Reseat the sensor cable, and then check the sensor for
misalignment and damage.
Is the sensor properly installed and free of damage?
Go to step 11.
Go to step 10.
Step 10
Reinstall or replace the sensor. See “Sensor (550-sheet tray pass-
through) removal” on page 419 .
Does the problem remain?
Go to step 11.
The problem is
solved.
Step 11
Perform a print test.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.