Sharp MX-C507P - Page 180

5028
Diagnostics and troubleshooting
146
Action
Yes
No
Step 5
a Enter the Diagnostics menu, and then navigate to:
Additional input tray diagnostics > Sensor tests
b Find the sensor (Trailing edge (tray [x])).
Does the sensor status change while toggling the sensor?
Go to step 8.
Go to step 6.
Step 6
Reseat the sensor cable, and then check the sensor for
misalignment and damage.
Is the sensor properly installed and free of damage?
Go to step 8.
Go to step 7.
Step 7
Reinstall or replace the sensor. See “Sensor (550-sheet tray
trailing edge) removal” on page 420 .
Does the problem remain?
Go to step 8.
The problem is
solved.
Step 8
a Enter the Diagnostics menu, and then navigate to:
Additional input tray diagnostics > Sensor tests
b Find the sensor (Pass-through (tray [x])).
Does the sensor status change while toggling the sensor?
Go to step 11.
Go to step 9.
Step 9
Reseat the sensor cable, and then check the sensor for
misalignment and damage.
Is the sensor properly installed and free of damage?
Go to step 11.
Go to step 10.
Step 10
Reinstall or replace the sensor. See “Sensor (550-sheet tray pass-
through) removal” on page 419 .
Does the problem remain?
Go to step 11.
The problem is
solved.
Step 11
Perform a print test.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.