Sharp MX-C507P - Page 181

5028
Sensor (tray 2 pass-through): Paper failed to arrive service check
Diagnostics and troubleshooting
147
Action
Yes
No
Step 1
a From the home screen, touch Settings > Device > Preferences .
b Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Go to step 3.
Go to step 2.
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Go to step 3.
The problem is
solved.
Step 3
Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Go to step 5.
Go to step 4.
Step 4
Replace the paper or change the paper size setting in the tray.
Does the problem remain?
Go to step 5.
The problem is
solved.
Step 5
Check the paper tray for overfilling.
Is the paper tray overfilled?
Go to step 6.
Go to step 7.
Step 6
Remove the excess paper from the tray.
Does the problem remain?
Go to step 7.
The problem is
solved.
Step 7
Check the paper condition in the tray.
Is the paper crumpled or damaged?
Go to step 8.
Go to step 9.
Step 8
Replace the crumpled or damaged paper.
Does the problem remain?
Go to step 9.
The problem is
solved.
Step 9
Check the paper path for partially fed or jammed paper.
Is the paper path free of partially fed or jammed paper?
Go to step 11.
Go to step 10.
Step 10
Remove the partially fed or jammed paper.
Does the problem remain?
Go to step 11.
The problem is
solved.