Sharp MX-C507P - Page 182

5028
Diagnostics and troubleshooting
148
Action
Yes
No
Step 11
a Enter the Diagnostics menu, and then navigate to:
Additional input tray diagnostics > Sensor tests
b Find the sensor (Pass-through (tray 2)).
Does the sensor status change while toggling the sensor?
Go to step 14.
Go to step 12.
Step 12
Reseat the sensor cable, and then check the sensor for
misalignment and damage.
Is the sensor properly installed and free of damage?
Go to step 14.
Go to step 13.
Step 13
Reinstall or replace the sensor. See “Sensor (550-sheet tray pass-
through) removal” on page 419 .
Does the problem remain?
Go to step 14.
The problem is
solved.
Step 14
a Enter the Diagnostics menu, and then navigate to:
Additional input tray diagnostics > Motor tests
b Find the motor (Pass-through (tray 2)), and then touch Start .
Does the motor run?
Go to step 17.
Go to step 15.
Step 15
Reseat the motor cable, and then check the motor for misalignment
and damage.
Is the motor properly installed and free of damage?
Go to step 17.
Go to step 16.
Step 16
Reinstall or replace the motor. See “Motor (550-sheet tray
pass ‑ through) removal” on page 416 .
Does the problem remain?
Go to step 17.
The problem is
solved.
Step 17
a Enter the Diagnostics menu, and then navigate to:
Additional input tray diagnostics > Motor tests
b Find the motor (Pass-through (tray 3)), and then touch Start .
Does the motor run?
Go to step 20.
Go to step 18.
Step 18
Reseat the motor cable, and then check the motor for misalignment
and damage.
Is the motor properly installed and free of damage?
Go to step 20.
Go to step 19.