Sharp MX-C507P - Page 187

5028
Sensors (tray [x] trailing edge and pass-through): Paper cleared too late service check
Diagnostics and troubleshooting
153
Action
Yes
No
Step 1
a From the home screen, touch Settings > Device > Preferences .
b Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Go to step 3.
Go to step 2.
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Go to step 3.
The problem is
solved.
Step 3
Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Go to step 5.
Go to step 4.
Step 4
Replace the paper or change the paper size setting in the tray.
Does the problem remain?
Go to step 5.
The problem is
solved.
Step 5
Check the primary paper path for paper jams and obstructions.
Is the paper path free of jams and obstructions?
Go to step 7.
Go to step 6.
Step 6
Remove the paper jams and obstructions.
Does the problem remain?
Go to step 7.
The problem is
solved.
Action
Yes
No
Step 13
Reseat the sensor cable, and then check the sensor for
misalignment and damage.
Is the sensor properly installed and free of damage?
Go to step 15.
Go to step 14.
Step 14
Reinstall or replace the sensor. See “Sensor (550-sheet tray pass-
through) removal” on page 419 .
Does the problem remain?
Go to step 15.
The problem is
solved.
Step 15
Perform a print test.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.