Diagnostics and troubleshooting
 
154
 
Step 7
 
a
 
Enter the Diagnostics menu, and then navigate to:
 
Additional input tray diagnostics 
> 
Sensor tests
 
b
 
Find the sensor (Trailing edge (tray  [x])).
 
Does the sensor status change while toggling the sensor?
 
Step 8
 
Reseat the sensor cable, and then check the sensor for 
misalignment and damage.
 
Is the sensor properly installed and free of damage?
 
Step 9
 
Reinstall or replace the sensor. See 
“Sensor (550-sheet tray 
trailing edge) removal” on page 420
.
 
Does the problem remain?
 
Step 10
 
a
 
Enter the Diagnostics menu, and then navigate to:
 
Printer diagnostics & adjustments 
> 
Motor tests
 
b
 
Find the motor (Duplex/MPF), and then touch 
Start
.
 
Does the motor run?
 
Step 11 
Reseat the motor cable, and then check the motor for misalignment 
and damage.
 
Is the motor properly installed and free of damage?
 
Step 12
 
Reinstall or replace the motor. See 
“Motor (duplex/MPF) removal” 
on page 352
.
 
Does the problem remain?
 
Step 13
 
a
 
Enter the Diagnostics menu, and then navigate to:
 
Additional input tray diagnostics 
> 
Sensor tests
 
b
 
Find the sensor (Pass-through (tray [x])). 
Does the sensor status change while toggling the sensor?
 
Step 14
 
Reseat the sensor cable, and then check the sensor for 
misalignment and damage.
 
Is the sensor properly installed and free of damage?