Sharp MX-C507P - Page 199

5028
Z code:
• 31.xxN— Non-genuine Sharp supply
32 user attendance errors
32 user attendance error messages
Z codes:
•
•
•
•
•
•
•
•
32.xxA— Cartridge fails the OEM_ID test
32.xxB— Cartridge is not compatible with the printer
32.xxC— Printer is not compatible with the cartridge
32.xxD— SWE supply reject ID mismatch
32.xxE— SWE reject cartridge married
32.xxF— Black developer fails the OEM_ID test
32.xxG— Color imaging unit fails the OEM_ID test
32.xxH— Black developer is not compatible with the printer
Diagnostics and troubleshooting
165
Error code
Description
Action
32.40z
Cartridge compatibility problem. Replace the
unsupported black cartridge.
See “Missing toner, developer, or
photoconductor service check” on page 166 .
32.41z
Cartridge compatibility problem. Replace the
unsupported cyan cartridge.
32.42z
Cartridge compatibility problem. Replace the
unsupported magenta cartridge.
32.43z
Cartridge compatibility problem. Replace the
unsupported yellow cartridge.
32.50z
Developer compatibility problem. Replace the
unsupported black developer.
32.64z
Color imaging unit compatibility problem.
Replace the unsupported color imaging unit.
32.80'
Printer and fuser ID mismatch. Replace the
unsupported fuser.
Error code
Description
Action
31.30'
Motor (black only retract) failed to stall. Reinstall
the missing transfer module.
31.35
Analog sensor out of range. Reinstall the missing
waste toner bottle.
See “Waste toner bottle service check” on
page 170 .
31.50z
Smart chip communications problem. Reinstall
the missing or unresponsive black developer.
See “Missing toner, developer, or
photoconductor service check” on page 166 .
31.64z
Smart chip communications problem. Reinstall
the missing or unresponsive color imaging unit.
31.80'
All fuser sensors are out of range. Reinstall the
fuser.
See “Fuser service check” on page 203 .