32.xxJ— Color imaging unit is not compatible with the printer
32.xxK— Printer is not compatible with the black imaging unit (developer and PCU) 
32.xxL— Printer is not compatible with the color imaging kit (color developers, PCU, basket)
32.xxN— Non-genuine Sharp supply
•
33.xxA— Non-genuine Sharp supply
•
33.xxB— Supply exposed
Missing toner, developer, or photoconductor service check
 
Diagnostics and troubleshooting
 
166
 
Step 1 
a
 
Make sure that the cartridge or photoconductor is properly 
installed.
 
b
 
Check the error code on the display, and then verify if the 
cartridge, developer, or photoconductor is supported.
 
c
 
Replace the unsupported supply.
 
Does the problem remain?
 
Non-Sharp black cartridge. The smart chip
contents have been manipulated by a third party 
manufacturer.
 
See 
“Missing toner, developer, or 
photoconductor service check” on page 166
.
 
Non-Sharp cyan cartridge. The smart chip
contents have been manipulated by a third party 
manufacturer.
 
Non-Sharp  magenta  cartridge.  The  smart  chip
contents have been manipulated by a third party 
manufacturer.
 
Non-Sharp yellow cartridge. The smart chip
contents have been manipulated by a third party 
manufacturer.
 
Non-Sharp black developer. The smart chip
contents have been manipulated by a third party 
manufacturer.
 
Non-Sharp  color  imaging  unit.  The  smart  chip
contents have been manipulated by a third party 
manufacturer.
 
33 user attendance errors
 
33 user attendance error messages
 
Note: 
See 
“Non
‑S
harp supply”
  
 on page 
 
164
.