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Sharp MX-C507P - Page 201

Sharp MX-C507P
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5028
Diagnostics and troubleshooting
167
Action
Yes
No
Step 2
a
Remove the imaging kit, and then inspect the springs for
damage or improper contact. If necessary, reposition the
springs.
b
Check cables for poor connection. If necessary, reconnect the
cables.
Does the problem remain?
Go to step 3.
The problem is
solved.
Step 3
Replace the imaging kit. Reuse the current supplies.
Does the problem remain?
Go to step 4.
The problem is
solved.
Step 4
Check the HVPS and pogo pin cables for proper connection, and
reseat if necessary.
Does the problem remain?
Go to step 5.
The problem is
solved.
Step 5
Check the pogo pin contacts for damage, and replace if necessary.
Does the problem remain?
Go to step 6.
The problem is
solved.
Step 6
Check the pogo pin contacts for dust or debris.
Are the contacts free of dust or debris?
Go to step 8.
Go to step 7.
Step 7
Remove the dust or debris.
Does the problem remain?
Go to step 8.
The problem is
solved.
Step 8
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments
>
Sensor tests
b
Find the sensor (Toner meter).
Does the sensor status change while toggling the sensor?
Go to step 10.
Go to step 9.
Step 9
Replace the TMC card. See
“TMC card removal” on page 352
.
Does the problem remain?
Go to step 10.
The problem is
solved.

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