Diagnostics and troubleshooting
167
Step 2
a
Remove the imaging kit, and then inspect the springs for
damage or improper contact. If necessary, reposition the
springs.
b
Check cables for poor connection. If necessary, reconnect the
cables.
Does the problem remain?
Step 3
Replace the imaging kit. Reuse the current supplies.
Does the problem remain?
Step 4
Check the HVPS and pogo pin cables for proper connection, and
reseat if necessary.
Does the problem remain?
Step 5
Check the pogo pin contacts for damage, and replace if necessary.
Does the problem remain?
Step 6
Check the pogo pin contacts for dust or debris.
Are the contacts free of dust or debris?
Step 7
Remove the dust or debris.
Does the problem remain?
Step 8
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments
>
Sensor tests
b
Find the sensor (Toner meter).
Does the sensor status change while toggling the sensor?
Step 9
Replace the TMC card. See
“TMC card removal” on page 352
.
Does the problem remain?