Sharp MX-C507P - Page 202

5028
42 user attendance errors
42 user attendance error messages
xyz codes:
•
•
•
x— Printer region
y— Cartridge region
z— Color (CMYK)
Region codes:
•
•
•
•
•
0— World Wide (WW)
1— North America (NA)
2— Europe Economic Area + extras (EEA+)
5— Rest of Europe, Middle East, Africa (RoEMEA)
7— Latin America, Asia Pacific (LAD / AP) (+Aus/ NZ)
Region mismatch service check
Diagnostics and troubleshooting
168
Action
Yes
No
Step 1
Check the region number of the cartridge and the printer.
Do the numbers match?
Contact the next
level of support.
Go to step 2.
Step 2
Install the appropriate cartridge.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Error code
Description
Action
42.xyK
Printer and cartridge region mismatch. Replace
the black cartridge.
See “Region mismatch service check” on
page 168 .
42.xyC
Printer and cartridge region mismatch. Replace
the cyan cartridge.
42. xyM
Printer and cartridge region mismatch. Replace
the magenta cartridge.
42. xyY
Printer and cartridge region mismatch. Replace
the yellow cartridge.
Action
Yes
No
Step 10
Replace the controller board. See “Controller board removal” on
page 393 .
Does the problem remain?
Contact the next
level of support.
The problem is
solved.