Insufficient memory service check
 
Complex page service check
 
Diagnostics and troubleshooting
 
177 
Step 1 
Reset the printer, and then navigate to:
 
Paper Menu 
> 
Print Settings 
> 
Download Target 
> 
Disk
 
Does the problem remain?
 
Step 2
 
Enter the Diagnostics menu, and then navigate to:
 
PRINTER TESTS 
> 
Tray 1 
> 
Single
 
Does the problem remain?
 
Step 3
 
If applicable, install extra memory card.
 
If applicable, make sure that the additional memory card is properly 
installed.
 
Does the problem remain?
 
Step 4
 
Check the controller board pins for damage, and replace if 
necessary. See 
“Controller board removal” on page 393
.
 
Does the problem remain?
 
Contact the next 
level of support.
 
Step 1 
Reset the printer, and then navigate to:
 
Paper Menu 
> 
Print Settings 
> 
Download Target 
> 
Disk
 
Does the problem remain?
 
Step 2
 
If applicable, install extra memory card.
 
If applicable, make sure that the additional memory card is properly 
installed.
 
Does the problem remain?
 
Step 3
 
Check the controller board pins for damage, and replace if 
necessary. See 
“Controller board removal” on page 393
.
 
Does the problem remain?
 
Contact the next 
level of support.