Sharp MX-C507P - Page 210

5028
Mismatched paper size service check
Diagnostics and troubleshooting
176
Action
Yes
No
Step 1
a From the home screen, touch Settings > Device > Preferences .
b Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Go to step 3.
Go to step 2.
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Go to step 3.
The problem is
solved.
Step 3
Check the controller board pins for damage, and replace if
necessary. See “Controller board removal” on page 393 .
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Error code
Description
Action
52
Flash memory is full.
See “Insufficient flash memory service check”
on page 185 .
53
Unformatted flash memory.
See “Flash memory failure service check” on
page 184 .
54
Serial port or network error.
See “Flash memory failure service check” on
page 184 .
55
Unsupported option.
See “Unsupported internal option service
check” on page 185
56
Parallel, serial, or USB port disabled.
See “Disabled port service check” on
page 186 .
57
Configuration changed – held jobs lost.
‑‑
58
Too many flash options or trays.
See “Excess options service check” on
page 187 .
58.xx
Optional tray is defective or incorrectly installed.
See “Hardware failure service check” on
page 182 .
59
Incompatible option or tray.
See “Incompatible hardware option service
check” on page 188 .
61
Defective hard disk.
See “Hard disk failure service check” on
page 188 .
62
Hard disk is full.
See “Hard disk failure service check” on
page 188 .
63
Unformatted hard disk.
Format the hard disk.
64
Unsupported hard disk format.
Format the hard disk.