Non-supply user attendance errors
Non
‑
supply user attendance error messages
Diagnostics and troubleshooting
175
See
“Mismatched paper size service check” on
page 176
.
See
“Insufficient memory service check” on
page 177
.
The resolution is reduced.
No memory for collation, defrag, or held jobs.
See
“Insufficient memory service check” on
page 177
.
See
“Insufficient memory service check” on
page 177
.
See
“Complex page service check” on
page 177
.
Error on every page. Printer fails to program RFID
tag.
See
“Error on every page service check” on
page 178
.
Error on some pages. Printer fails to program
RFID tag.
See
“Error on some pages service check” on
page 180
.
Error with the incoming RFID print job data
stream.
See
“RFID data within print job is invalid service
check” on page 182
.
See
“Flash memory failure service check” on
page 184
.
Step 2
a
Make sure that the cartridge or photoconductor is properly
installed.
b
Make sure that the cartridge or photoconductor cables are
properly connected.
Does the problem remain?
Step 3
Check the cartridge or photoconductor contacts for damage, and
replace if necessary.
Does the problem remain?
Step 4
Check the controller board pins for damage, and replace if
necessary. See
“Controller board removal” on page 393
.
Does the problem remain?
Contact the next
level of support.