Non-supply user attendance errors
 
Non
‑
supply user attendance error messages
Diagnostics and troubleshooting
 
175
 
See 
“Mismatched paper size service check” on 
page 176
.
 
See 
“Insufficient memory service check” on 
page 177
.
 
The resolution is reduced.
 
No memory for collation, defrag, or held jobs.
 
See 
“Insufficient memory service check” on 
page 177
.
 
See 
“Insufficient memory service check” on 
page 177
.
 
See 
“Complex page service check” on 
page 177
.
 
Error on every page. Printer fails to program RFID 
tag.
 
See 
“Error on every page service check” on 
page 178
.
 
Error on some pages. Printer fails to program 
RFID tag.
 
See 
“Error on some pages service check” on 
page 180
.
 
Error with the incoming RFID print job data 
stream.
 
See 
“RFID data within print job is invalid service 
check” on page 182
.
 
See 
“Flash memory failure service check” on 
page 184
.
 
Step 2
 
a
 
Make sure that the cartridge or photoconductor is properly 
installed.
 
b
 
Make sure that the cartridge or photoconductor cables are 
properly connected.
 
Does the problem remain?
 
Step 3
 
Check the cartridge or photoconductor contacts for damage, and 
replace if necessary.
 
Does the problem remain?
 
Step 4
 
Check the controller board pins for damage, and replace if 
necessary. See 
“Controller board removal” on page 393
.
 
Does the problem remain?
 
Contact the next 
level of support.