Sharp MX-C507P - Page 220

5028
Disabled port service check
Diagnostics and troubleshooting
186
Action
Yes
No
Step 1
a Make sure that the cables connected to the ports are properly
installed.
b Check the cables for damage, and replace if necessary.
Does the problem remain?
Go to step 2.
The problem is
solved.
Step 2
Enter the Network/Ports menu and make sure that the applicable
port settings are enabled.
Does the problem remain?
Go to step 3.
The problem is
solved.
Step 3
If applicable, make sure that the option card is supported.
Does the problem remain?
Go to step 4.
The problem is
solved.
Step 4
Check the controller board pins for damage.
Are the pins free of damage?
Go to step 6.
Go to step 5.
Step 5
Replace the controller board. See “Controller board removal” on
page 393 .
Does the problem remain?
Go to step 6.
The problem is
solved.
Step 6
Make sure that the printer is using the latest firmware version, and
update if necessary.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Action
Yes
No
Step 4
Make sure that the printer is using the latest firmware version, and
update if necessary.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.