Sharp MX-C507P - Page 219

5028
Insufficient flash memory service check
Unsupported internal option service check
Diagnostics and troubleshooting
185
Action
Yes
No
Step 1
If applicable, make sure that the option cards are supported.
Does the problem remain?
Go to step 2.
The problem is
solved.
Step 2
Check the controller board pins for damage.
Are the pins free of damage?
Go to step 4.
Go to step 3.
Step 3
Replace the controller board. See “Controller board removal” on
page 393 .
Does the problem remain?
Go to step 4.
The problem is
solved.
Action
Yes
No
Step 1
Navigate to Settings > Print settings > Utilities Menu > Format
Flash > Yes .
Does the problem remain?
Go to step 3.
Go to step 2.
Step 2
Navigate to Settings > Print > Job Accounting > Log Near Full
Level . Make sure that the value is set to maximum.
Does the problem remain?
Go to step 3.
The problem is
solved.
Step 3
If applicable, make sure that the optional memory card is
supported.
Does the problem remain?
Go to step 4.
The problem is
solved.
Step 4
Check the controller board pins for damage, and replace if
necessary. See “Controller board removal” on page 393 .
Does the problem remain?
Go to step 5.
The problem is
solved.
Step 5
Make sure that the firmware version is the latest, and update if
necessary.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.