Sharp MX-C507P - Page 221

5028
Excess options service check
Diagnostics and troubleshooting
187
Action
Yes
No
Step 1
Perform a POR, and then resend the print job.
Does the problem remain?
Go to step 2.
The problem is
solved.
Step 2
If applicable, make sure that the internal option is supported.
Does the problem remain?
Go to step 3.
The problem is
solved.
Step 3
a If applicable, remove all internal options.
b Perform a POR, and then resend the print job.
Does the problem remain?
Go to step 6.
Go to step 4.
Step 4
Check if the number of internal options installed is allowed, and
then remove the excess option.
Does the problem remain?
Go to step 5.
The problem is
solved.
Step 5
Check the number of input options allowed, and then remove the
excess input options.
Does the problem remain?
Go to step 6.
The problem is
solved.
Step 6
Check the controller board pins for damage.
Are the pins free of damage?
Contact the next
level of support.
Go to step 7.
Step 7
Replace the controller board. See “Controller board removal” on
page 393 .
Does the problem remain?
Contact the next
level of support.
The problem is
solved.