Fuser sensors service check
Transfer module thermistor service check
Diagnostics and troubleshooting
191
Step 1
Check the cable on the JTHM1 connector on the controller board
for proper connection, and reseat if necessary.
Does the problem remain?
Step 2
Replace the sensor (TPS). See
“Sensor (TPS) removal” on
page 362
.
Does the problem remain?
Contact the next
level of support.
Step 1
Check the error that appeared.
Is the error 100.4?
Step 2
Check the sensor (fuser nip) for proper connection, and reseat if
necessary.
Does the problem remain?
Step 3
Check the sensor (fuser exit) for proper connection, and reseat if
necessary.
Does the problem remain?
Step 4
Check the cable on the JFSNS1 connector on the controller board
for proper connection and damage, and replace if necessary.
Does the problem remain?
Step 5
Replace the fuser. See
“Fuser removal” on page 370
.
Does the problem remain?
Contact the next
level of support.