Tray 1 sensor (media out) cable is unplugged service check
Upper paper path sensors service check
Diagnostics and troubleshooting
192
Step 1
Check the following sensors for proper connection, and reseat if
necessary:
•
Sensor (output)
•
Sensor (bin full)
Does the problem remain?
Step 2
Check the sensor cables for proper connection on the sensors and
on the JDSNS1 connector on the controller board.
Are the cables properly connected at both ends?
Step 3
Reconnect the cables.
Does the problem remain?
Step 4
Check the sensors for damage, and replace if necessary.
Does the problem remain?
Contact the next
level of support.
Step 1
Check the cable on the JMTR1 connector on the controller board
for proper connection, and reseat if necessary.
Does the problem remain?
Step 2
a
Remove the media feeder. See
“Media feeder removal” on
page 411
.
b
Check the cable on the sensor (media out), and reseat if
necessary.
Does the problem remain?
Step 3
Replace the media feeder. See
“Media feeder removal” on
page 411
.
Does the problem remain?
Contact the next
level of support.