Sensor (duplex/MPF input) service check
Diagnostics and troubleshooting
194
Step 1
Check the error that appeared.
Is the error 100.35?
Step 2
a
Remove the cable cover from the front door.
b
Check if the cable is properly connected to the door and to the
JMSNS1 connector on the controller board.
Is the cable properly connected at both ends?
Step 3
Reconnect the cable.
Does the problem remain?
Step 4
Replace the cable.
Does the problem remain?
Contact the next
level of support.
Step 5
Check the following sensors for proper connection, and reseat if
necessary:
•
Sensor (MPF empty)
• Sensor (duplex path 1)
•
Sensor (fuser buckle)
•
Sensor (narrow media)
Does the problem remain?
Step 10
Check the red cables connecting the JPKSNS1 connector to the
sensor (input) for proper connection and damage, and replace if
necessary.
Does the problem remain?
Step 11
Replace the sensor (input). See
“Sensor (input) removal” on
page 378
.
Does the problem remain?
Contact the next
level of support.