Sharp MX-C507P - Page 229

5028
102 errors
102 error messages
Invalid input option type or ID is detected service check
Diagnostics and troubleshooting
195
Action
Yes
No
Step 1
a Make sure that the latest firmware is installed.
b Make sure that the options configuration is supported. See the
Printer, Option, and Stand Compatibility Guide.
c Reset the printer.
Does the problem remain?
Go to step 2.
The problem is
solved.
Step 2
Reseat the interface cable, and then check the cable for damage.
Is the cable free of damage?
Go to step 4.
Go to step 3.
Step 3
Replace the cable. See “550-sheet tray interface cable removal”
on page 423 .
Does the problem remain?
Go to step 4.
The problem is
solved.
Error code
Description
Action
102.20
Tray 2 product ID is invalid.
See “Invalid input option type or ID is detected
service check” on page 195 .
102.21
Tray 2 board ID is invalid.
102.22
Tray 2 type is invalid.
102.30
Tray 3 product ID is invalid.
102.31
Tray 3 board ID is invalid.
102.32
Tray 3 type is invalid.
102.40
Tray 4 product ID is invalid.
102.41
Tray 4 board ID is invalid.
102.42
Tray 4 type is invalid.
Action
Yes
No
Step 6
Check the sensors for damage, and replace if necessary.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.