Motor (deskew) service check
 
Diagnostics and troubleshooting
 
213
 
Step 1 
Reset the printer.
 
 
Does the problem remain?
 
Step 2
 
a
 
Enter the Diagnostics menu, and then navigate to:
 
Printer diagnostics & adjustments 
> 
Motor tests 
> 
Deskew
 
b
 
Touch 
Start
.
 
 
Does the motor run?
 
Step 3
 
Turn the aligner and registration rollers.
 
 
Is there binding or uneven movement when turning the rollers?
 
Step 4
 
Check the aligner roller gears for damage, and replace if 
necessary.
 
 
Does the problem remain?
 
Step 5
 
Check the cable on the motor and on the JMTR1 connector on the 
controller board for proper connection.
 
 
Is the cable properly connected at both ends?
 
Step 6
 
Reconnect the cable.
 
 
Does the problem remain?
 
Step 7
 
Check the cable for damage, and replace if necessary.
 
 
Does the problem remain?
 
Step 8
 
Replace the motor. See 
“Motor (deskew) removal” on page 336
.
 
 
Does the problem remain?
 
Step 9
 
Replace the controller board. See 
“Controller board removal” on 
page 393
.
 
 
Does the problem remain?
 
Contact the next 
level of support.