Sharp MX-C507P - Page 281

5028
97y errors
97y error messages
Standard network/network card error service check
Standard network/network card programming error service check
Diagnostics and troubleshooting
247
Action
Yes
No
Step 1
Make sure that you downloaded the code in binary mode and not
in ASCII, and then reprogram the network card.
Does the problem remain?
Go to step 2.
The problem is
solved.
Step 2
Check if the network card is installed.
Is the network card installed?
Go to step 3.
Go to step 4.
Action
Yes
No
Step 1
Check if the network card is installed.
Is the network card installed?
Go to step 2.
Go to step 3.
Step 2
Make sure that the network card is properly installed.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Step 3
Replace the controller board. See “Controller board removal” on
page 393 .
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Error code
Description
Action
975.xx
975.xx
Network error—Unrecognizable network
port.
Replace the standard network card, or the
card in the specified slot.
976.xx
Unrecoverable software or error in the
network or network card [x].
See “Standard network/network card
error service check” on page 247 .
978.xx
Bad checksum while programming the
standard network or network card [x] port.
See “Standard network/network card
programming error service check” on
page 247 .
979.xx
Flash parts failed while programming the
standard network or network card [x] port.
See “Standard network/network card
error service check” on page 247 .