Sharp MX-C507P - Page 302

5028
Printer fails to program RFID tags service check
Note: This applies only to a printer that has an RFID Option installed.
Diagnostics and troubleshooting
268
Action
Yes
No
Step 1
a From the home screen, navigate to:
Settings > RFID
b Check the values of the following settings:
• Stop on Error
• Mark on Error
• Retry Count
c If the values of the settings match any of the following
combinations, then modify the settings.
Does the problem remain?
Go to step 2.
The problem is
solved.
Step 2
Check whether the actual behavior matches the intended behavior
for the RFID menu settings. See “Behavioral issues (without error
codes) of printers with RFID Option” on page 271 .
Does the behavior match the intended behavior for the RFID menu
settings?
Go to step 3.
Go to step 4.
Step 3
Make sure that the print job stream actually includes RFID content.
To check whether the print job includes RFID content:
a Load plain paper (non-RFID) into the tray.
b From the home screen, navigate to Settings > RFID , and then
make sure that Stop on Error is set to ON and Retry Count is
set to 0.
c Resend the print job.
Note: If the job prints without error, then there is no RFID
content in the job.
Does the problem remain?
Go to step 4.
The problem is
solved.
Stop on Error
Mark on Error
Retry Count
NO
NO
0
NO
NO
N > 0