Diagnostics and troubleshooting
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Step 4
Check if the media loaded has an RFID tag (A) attached or
embedded.
•
Sample RFID media
Note:
This image shows a typical RFID tag. The actual tag
varies in size, shape, and appearance, as well as position and
orientation on the page.
Is the tray loaded with an RFID media?
Step 5
Load the tray with RFID media.
Does the problem remain?
Step 6
Check if the RFID media is loaded in Tray 3 or Tray 4.
Note:
Because the RFID Option is installed in the Tray 2 position,
RFID media loaded in Tray
1
cannot pass through the Option and
cannot be programmed. Thus, load RFID media only into Tray 3
or Tray 4.
Is the RFID media loaded in Tray 3 or Tray 4?
Step 7
Load the RFID media into Tray 3 or Tray 4.
Does the problem remain?