Blurred print or misaligned color check
Diagnostics and troubleshooting
44
Step 1
a
From the home screen, touch
Settings
>
Print Quality Pages
.
b
Check the test page.
Is only one color blurred or misaligned?
Step 2
Perform the color alignment adjustment on the misaligned color.
See
“Color alignment adjust” on page 282
.
Does the problem remain?
Step 3
Perform color alignment adjustment on all colors. See
“Color
alignment adjust” on page 282
.
Does the problem remain?
Step 4
Perform the Auto alignment service check. See
“Auto alignment
service check” on page 265
.
Does the problem remain?
Step 5
a
Open and close the toner door a few times to clean the toner
patch sensors and alignment sensor.
b
Enter the Diagnostics menu, and then navigate to:
Advanced Print Quality Samples
>
Advanced Print Quality
Samples
Does the problem remain?
Step 4
•
If the affected color is cyan, magenta, or yellow, then replace
the developer unit of the affected color.
•
If the affected color is black, then replace the imaging unit.
Does the problem remain?
Step 5
Replace the imaging kit.
Does the problem remain?
Contact the next
level of support.