Sharp MX-C507P - Page 80

DE
DE
DE
5028
Text or images cut off check
Leading edge
ABC
ABC
ABC
Trailing edge
Diagnostics and troubleshooting
46
Actions
Yes
No
Step 1
a From the home screen, touch Settings > Device > Preferences .
b Check if the paper type and size settings match the paper type
and size set on the tray.
Do the settings match?
Contact the next
level of support.
Go to step 2.
Actions
Yes
No
Step 3
a Enter the Diagnostics menu, and then navigate to:
Advanced Print Quality Samples > Advanced Print Quality
Samples
b Check if the lines appear on the same area of the page.
Do the lines appear on the same area?
Go to step 4.
Go to step 5.
Step 4
Perform the repeating defects check. See “Repeating defects
check” on page 62 .
Does the problem remain?
Go to step 5.
The problem is
solved.
Step 5
Check the pages right after the defective page.
Do the lines appear after two consecutive normal pages were
printed?
Go to step 6.
The problem is
solved.
Step 6
Check the transfer module for contamination.
Is the transfer module free of contamination?
Contact the next
level of support.
Go to step 7.
Step 7
Clean the transfer module.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.