Sharp MX-C507P - Page 81

5028
Mottled print and dots check
Diagnostics and troubleshooting
47
Action
Yes
No
Step 1
a From the home screen, touch Settings > Device > Preferences .
b Check if the paper type and size settings match the paper type
and size set on the tray.
Do the settings match?
Go to step 3.
Go to step 2.
Step 2
Change the paper size and type, or adjust the size settings in the
tray.
Does the problem remain?
Go to step 3.
The problem is
solved.
Step 3
Check the paper for texture or rough finish.
Is the paper textured or rough?
Go to step 4.
Go to step 5.
Step 4
Replace the textured or rough paper with plain paper.
Does the problem remain?
Go to step 5.
The problem is
solved.
Step 5
Check the printer for toner leaks.
Are there toner leaks?
Go to step 6.
Go to step 7.
Step 6
a Clean the printer thoroughly using a toner vacuum.
b Perform a print job to clear the remaining toner from the
imaging components.
Does the problem remain?
Go to step 7.
The problem is
solved.
Actions
Yes
No
Step 2
Change the paper size and type, or adjust the size settings in the
tray.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.