Vertical white lines check
Leading edge
Diagnostics and troubleshooting
48
Step 1
a
Remove the waste toner bottle and imaging kit.
b
Inspect and clean the printhead lenses.
c
Print a test page.
Does the problem remain?
Step 7
•
If the affected color is cyan, magenta, or yellow, then replace
the developer unit of the affected color.
•
If the affected color is black, then replace the imaging unit.
Does the problem remain?
Step 8
Check if the affected color is black.
Is the affected color black?
Step 9
Replace the photoconductor unit.
Does the problem remain?
Step 10
Check the transfer module for proper installation and damage, and
replace if necessary. See
“Transfer module removal” on
page 371
.
Does the problem remain?
Contact the next
level of support.