Diagnostics and troubleshooting
 
62
 
Step 1 
Check the printer rollers for dust or debris.
 
 
Are the rollers free of dust or debris?
 
Step 2
 
Remove the dust or debris.
 
 
Does the problem remain?
 
Step 3
 
Measure the distance between the repeating marks.
 
 
Is the distance between the marks either 43.9 mm or 45.5 mm?
 
Step 3
 
Check the paper for texture or rough finish.
 
 
Is the paper textured or rough?
 
Step 4
 
Replace the textured or rough paper with plain paper.
 
 
Does the problem remain?
 
Step 5
 
Remove, and then reinstall the fuser. See 
“Fuser removal” on 
page 370
.
 
 
Does the problem remain?
 
Step 6
 
Replace the fuser. See 
“Fuser removal” on page 370
.
 
 
Does the problem remain?
 
Step 7
 
Replace the LVPS. See 
“LVPS removal” on page 342
.
 
 
Does the problem remain?
 
Contact the next 
level of support.