Diagnostics and troubleshooting
62
Step 1
Check the printer rollers for dust or debris.
Are the rollers free of dust or debris?
Step 2
Remove the dust or debris.
Does the problem remain?
Step 3
Measure the distance between the repeating marks.
Is the distance between the marks either 43.9 mm or 45.5 mm?
Step 3
Check the paper for texture or rough finish.
Is the paper textured or rough?
Step 4
Replace the textured or rough paper with plain paper.
Does the problem remain?
Step 5
Remove, and then reinstall the fuser. See
“Fuser removal” on
page 370
.
Does the problem remain?
Step 6
Replace the fuser. See
“Fuser removal” on page 370
.
Does the problem remain?
Step 7
Replace the LVPS. See
“LVPS removal” on page 342
.
Does the problem remain?
Contact the next
level of support.