Sharp MX-C507P - Page 88

5028
Image void scan direction check
Diagnostics and troubleshooting
54
Action
Yes
No
Step 1
Load paper from a fresh package.
Note: Paper may absorb moisture due to high humidity. Store
paper in its original wrapper until it is ready to be used.
Does the problem remain?
Go to step 2.
The problem is
solved.
Step 2
Reseat the imaging kit, and then perform a print job.
Does the problem remain?
Go to step 3.
The problem is
solved.
Step 3
Check if the problem affects only one color.
Does the problem affect only one color?
Go to step 4.
Go to step 5.
Step 4
• If the affected color is cyan, magenta, or yellow, then reseat the
developer unit of the affected color.
• If the affected color is black, then reseat the imaging unit.
Does the problem remain?
Go to step 6.
The problem is
solved.
Step 5
Reseat all the developer units in the imaging kit.
Does the problem remain?
Go to step 6.
The problem is
solved.
Step 6
Measure the interval between every defect.
Does the defect occur in 55-mm intervals?
Contact the next
level of support.
Go to step 7.
Step 7
Check the HVPS cable for proper connection and damage, and
replace if necessary.
Does the problem remain?
Go to step 8.
The problem is
solved.
Step 8
Replace the HVPS. See “HVPS removal” on page 356 .
Does the problem remain?
Go to step 9.
The problem is
solved.