Sharp MX-C507P - Page 91

5028
Diagnostics and troubleshooting
57
Action
Yes
No
Step 3
a Enter the Diagnostics menu, and then navigate to:
Advanced Print Quality Samples > Advanced Print Quality
Samples
b Check the test page.
Is only one color affected?
Go to step 4.
Go to step 11.
Step 4
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Color alignment adjust
b On the AA adjustment row, touch Start .
Does the problem remain?
Go to step 5.
The problem is
solved.
Step 5
Perform the toner patch sensing service check. See “Toner patch
sensing service check” on page 263 .
Does the problem remain?
Go to step 6.
The problem is
solved.
Step 6
Check the HVPS cable for proper connection and damage, and
reseat if necessary.
Does the problem remain?
Go to step 7.
The problem is
solved.
Step 7
Check the continuity of the main HVPS cable.
Does the cable have continuity?
Go to step 9.
Go to step 8.
Step 8
Replace the cable.
Does the problem remain?
Go to step 9.
The problem is
solved.
Step 9
Check the pins on the toner cartridge contact.
Are the pins stuck or damaged?
Go to step 10.
Go to step 11.
Step 10
Replace the toner cartridge contacts. See “Toner cartridge
contacts removal” on page 365 .
Does the problem remain?
Go to step 11.
The problem is
solved.