Ordering parts and supplies...........................................................................................................................87
Replacing parts and supplies.........................................................................................................................88
Moving the printer............................................................................................................................................ 110
Saving energy and paper................................................................................................................................ 111
Clearing jams..............................................................................................112
Avoiding jams.................................................................................................................................................... 112
Identifying jam locations................................................................................................................................. 113
Paper jam in trays............................................................................................................................................. 115
Paper jam in the multipurpose feeder.........................................................................................................116
Paper jam in the standard bin........................................................................................................................116
Paper jam in door A..........................................................................................................................................117
Troubleshooting.........................................................................................121
Printing problems..............................................................................................................................................121
The printer is not responding....................................................................................................................... 139
Unable to read flash drive............................................................................................................................. 140
Enabling the USB port.................................................................................................................................... 140
Network connection problems......................................................................................................................141
Hardware options problems......................................................................................................................... 143
Issues with supplies.........................................................................................................................................143
Paper feed problems.......................................................................................................................................144
Color quality problems................................................................................................................................... 148
Contacting your dealer...................................................................................................................................150
Upgrading and migrating......................................................................... 151
Hardware.............................................................................................................................................................151
Software............................................................................................................................................................. 165
Firmware.............................................................................................................................................................167
Notices........................................................................................................169
Index........................................................................................................... 178
Contents 4
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