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Sharp MX-M264U User Manual

Sharp MX-M264U
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SERVICE MANUAL
Parts marked with " " are important for maintaining the safety of the set. Be sure to replace these parts with
specified ones for maintaining the safety and performance of the set.
SHARP CORPORATION
This document has been published to be used
for after sales service only.
The contents are subject to change without notice.
NOTE FOR SERVICING
[1] PRODUCT OUTLINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
[2] SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
[3] CONSUMABLE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
[4] EXTERNAL VIEW AND INTERNAL STRUCTURE . . . . . . . . . . . . . . . . . . . . . . . . 4-1
[5] ADJUSTMENTS AND SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
[6] SIMULATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
[7] TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
[8] FIRMWARE UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
[9] MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
[10] DISASSEMBLY AND ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
[11] VARIOUS STORAGE DATA HANDLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
[12] SERVICE WEB PAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
[13] ELECTRICAL SECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
[14] TOOL LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
TopPage
CONTENTS
CODE: 00ZMXM264/S1E
DIGITAL MULTIFUNCTIONAL
SYSTEM
MX-M264U/M264N
MX-M314U/M314N
MX-M354U/M354N
MODEL

Table of Contents

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Sharp MX-M264U Specifications

General IconGeneral
FunctionsPrint, Copy, Scan, Fax
Print Resolution600 x 600 dpi
Copy Resolution600 x 600 dpi
Scan Resolution600 x 600 dpi
Paper Capacity250 sheets
Duplex PrintingYes
Network ConnectivityEthernet, USB
Operating System CompatibilityWindows, Mac
DisplayLCD
TypeMultifunction / All-in-One
Print Speed26 pages per minute
Copy Speed26 cpm
Fax Resolution300 x 300 dpi

Summary

Note for Servicing

Precautions for Servicing

Essential safety and handling guidelines for technicians performing service.

Warning for Servicing

Critical warnings related to electrical shock, heat, and potential machine damage.

Note for Installing Site

Guidelines for appropriate machine placement to ensure proper operation and ventilation.

Note for Handling PWB and Electronic Parts

Precautions to prevent static electricity damage to sensitive components during handling.

Note for Repairing/Replacing the LSU

Specific instructions and safety notes for handling the Laser Scanner Unit (LSU).

Note for Handling the Drum Unit, the Developing Unit

Precautions for handling critical imaging components to maintain quality and prevent damage.

Screw Tightening Torque

Specifies torque values for various screw types to ensure proper assembly and prevent loosening.

Product Outline

System Configuration

Overview of the machine's main components and their interconnections.

Option List

Lists available optional equipment and their compatibility with different models.

Specifications

Basic Specifications

Key technical specifications including engine, scanner, and feeder details.

Engine Speed (ppm)

Performance data detailing print/copy speeds for different models and paper types.

Printable Area

Defines the maximum printable dimensions for various paper sizes supported by the machine.

Engine Resolution

Details the copy and print resolution capabilities, including bit depth and dither methods.

Scanner Section

Specifications for scanner resolution, gradation, exposure, and document handling.

Document Feeder

Information on the Automatic Document Feeder (ADF) capabilities, scan speed, and setup.

Paper Feed Section

Details on paper handling, tray capacities, paper size/type support, and loading capacity.

Paper Exit Section

Specifications for paper output locations, capacities, shifter functions, and dischargeable sizes.

Power Consumption

Electrical power requirements, energy consumption rates, and TEC values.

Dimensions and Weight

Physical size and weight specifications of the machine, including installed options.

External View and Internal Structure

External View

Illustrates the machine's external components and their locations with numbered labels.

Internal Structure

Identifies major internal components like toner cartridge and fusing unit and their functions.

Automatic Document Feeder and Document Glass

Details the ADF feeding mechanism, original guides, and the document glass.

I/F Connectors

Identifies and explains the function of various external connectors like LAN, USB, and phone jacks.

Operation Panel

Describes the function of each key, indicator, and the touch panel on the control panel.

RSPF

Details sensors, detectors, motors, and PWBs within the Reversing Single Pass Feeder (RSPF).

Rollers

Lists and describes the function of various rollers within the RSPF for paper transport.

Sensor

Lists and describes the function of various sensors used in the machine for detection.

Switch

Identifies various switches like door switches and the main power switch and their functions.

Solenoid/Clutch

Lists solenoids and clutches and their operational functions in paper transport and gate control.

Drive Motor

Identifies drive motors for scanner, paper exit, ADU, and toner supply.

Lamp

Lists lamps used in the machine, such as copy lamp and heater lamp, and their functions.

Fan/Filter

Identifies cooling fans for fusing and power supply, and ozone filters.

PWB

Lists the various Printed Wiring Boards (PWBs) and their functions, such as scanner and PCU.

Roller

Lists and describes the function of various rollers throughout the paper path.

Adjustments and Settings

General

Explains how to perform adjustments and the importance of following the sequence.

Adjustment Item List

Comprehensive list of adjustable parameters, their job numbers, and simulation references.

Details of Adjustment

Step-by-step procedures for performing specific adjustments like developing unit and high voltage.

SIMULATION

General and Purpose

Explains the functions and benefits of the simulation mode for service technicians.

Starting the Simulation

Provides detailed steps on how to enter and operate the simulation mode using the control panel.

List of Simulation Codes

A comprehensive list of simulation codes, their functions, and related sections for diagnostics.

Troubleshooting

Error Code and Troubleshooting

General information on error display, function, message types, and self-diagnostic procedures.

Breakdown Sequence

Outlines the sequence of operations and their status during various machine troubles.

Error Code List

Detailed listing of error codes, their causes, detection mechanisms, and countermeasures.

Details of Error Codes and Countermeasures

Specific explanations of common error codes and the steps required for resolution.

JAM and Troubleshooting

Lists various JAM codes for main unit, finisher, and RSPF, along with their causes and remedies.

Image Send Communication Report Code

Explains the structure and meaning of communication report codes for image sending and FAX.

Dial Tone

Information on dial tone detection settings and troubleshooting for facsimile communication.

Firmware Update

Outline

Explains when firmware updates are needed and general notes on ROM compatibility.

Update Procedure

Details methods for updating firmware using SIM 49-1, FTP, Web page, and CN update function.

Maintenance

Maintenance List

Lists maintenance items, their recommended intervals, and actions (clean, replace, lubricate).

Other Related Items

Information on related items such as counter clearing procedures for various components.

Disassembly and Assembly

Process Unit

Step-by-step instructions for disassembling and assembling the drum and drum section.

Developing Section

Instructions for disassembling and assembling the developer, toner filter, DV blade, and toner sensor.

Fusing Section

Procedures for disassembling and assembling fusing unit components like thermostat, thermistor, and rollers.

Optical Section

Steps for disassembling and cleaning optical components such as table glass, scanner lamp, and CCD.

Paper Feed Section

Detailed instructions for disassembling and reassembling paper feed mechanisms for various trays.

Side Door Unit

Procedures for disassembling and assembling the side door unit components like transport rollers.

1st Paper Exit Unit

Steps for disassembling and removing the 1st paper exit unit components like cooling fan and rollers.

Laser Unit

Instructions for safely removing the Laser Scanner Unit (LSU) without disassembling it.

Power Unit

Procedures for removing the power source unit, including disconnecting connectors.

PWB

Details on removing and replacing various Printed Wiring Boards (PWBs) like SCN, PCU, and MFPC.

Ozone Filter

Instructions for removing and replacing the ozone filter located in the machine.

Transport Section

Procedures for disassembling transport rollers within the paper transport section.

Operation Section

Steps for disassembling the operation panel unit, USB I/F, KEY PWB, and LVDS PWB.

RSPF

Instructions for disassembling and removing the RSPF unit and its sub-components.

Various Storage Data Handling

HDD/SD Card Memory Map

Visual representation of HDD and SD card partitions and data storage layout.

HDD Data Contents

Lists the types of data stored on the HDD and their corresponding file systems and notes.

SD Card Data Contents

Details the data stored on the SD card for different configurations (HDD installed/uninstalled).

Necessary Steps When Replacing the PWB, HDD and the SD Card

Outlines procedures for replacing MFPC PWB, HDD, and SD card, including data backup.

Procedures Necessary for HDD Replacement

Detailed steps for HDD replacement, covering data backup and reinstallation.

Procedures Necessary for SD Card Replacement

Steps for backing up and replacing the SD card, including firmware upgrades and data restoration.

Service Web Page

General

Overview of functions available on the Hidden Web Page for serviceman access.

Details and Operation Procedures

Guides on accessing the Hidden Web Page and its primary features like password setting.

Procedures to Enter the Hidden Web Page Exclusively Used for the Serviceman

Step-by-step instructions to access the service web page via a web browser.

Password Setting

Procedure for changing the service web page password to enhance security.

Output of Test Page

How to print system settings and test pages via the web interface for verification.

Font/Form Download

Procedure for downloading fonts, forms, and macros to the machine's HDD.

Device Cloning

Functionality to import/export system settings for efficient machine configuration and replication.

Filing Data Backup

Procedures for backing up and restoring document filing data using export and import functions.

User Control 1

Accessing user management settings like password and login via the web interface.

User Control 2

Configuring pages limit and favorite operation groups for user management.

Job Log

Functions for saving and viewing the machine's job log for operational analysis.

Update of Firmware

Steps to update the machine's firmware using the web interface for performance enhancements.

Syslog

Functions for acquiring and managing system logs for troubleshooting and issue diagnosis.

FSS (Field Support System) Setting

Configuration options for the Field Support System, including proxy and polling settings.

Electrical Section

Block Diagram

High-level system block diagram illustrating major units and their interconnections.

PCU PWB

Detailed wiring diagram showing connections to the PCU PWB.

MFP Control PWB

Comprehensive block diagram of the MFP control PWB connections and interfaces.

Scanner Control PWB

Wiring diagram illustrating connections for the Scanner control PWB.

Operation Unit

Wiring details for the operation panel components, including LCD, touch panel, and key PWB.

FAX Section

Block diagram illustrating the FAX unit's main components, interfaces, and connections.

DC Power Line Diagram

Diagram showing the DC power distribution within the machine to various units.

Signal List

Comprehensive list of signals, their functions, PWB locations, and pin assignments.

Tool List

Tool List

Lists specific tools and part codes required for maintenance and repair procedures.

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