Sharp MX-M264U - Error Code List

MX-M264U TROUBLESHOOTING 7 – 5
F. Error code list
Trouble
code
Trouble content
Trouble
detection
Mechanism Option Electricity FAX Supply
Main
code
Sub
code
A0 01 PCU PWB ROM error MFP 
02 SCU PWB ROM error MFP 
04 Scanner expansion PWB (ACU) (ACRE) ROM error MFP 
10 Color profile error MFP 
11 Firmware version inconsistency (MFP - PCU) MFP 
15 Incompatible DSK BOOT and program firmware MFP 
20 Conflict firmware and EEPROM data version (MFP) MFP 
21 Conflict firmware and EEPROM data version (PCU) PCU 
22 Conflict firmware and EEPROM data version (SCU) SCU 
E7 01 MFP image data error MFP 
03 HDD trouble MFP 
04 HDD-ASIC error MFP 
07 SD card error MFP 
10 Shading error (Black correction) SCU 
11 Shading error (White correction) SCU 
14 CCD-ASIC error SCU 
20 LSU laser detection error PCU 
21 LSU LD deterioration trouble PCU 
28 LSU control Asic connection error PCU 
49 Water Mark data error MFP 
50 PCU connection trouble PCU 
55 PCU PWB information sum error PCU 
60 MFP connection trouble MFP 
61 MFP connection trouble (PCU) MFP 
65 MFP EEPROM check sum error MFP 
80 MFP - SCU PWB communication error MFP 
90 MFP - PCU PWB communication error MFP 
91 FAX reception image data error MFP 
92 Copy image data error MFP 
93 Copy, image send, FAX, filing, print image data process error MFP 
94 Image file data process error (when importing file data) MFP 
96 MFPC PWB DIMM memory check error MFP 
EE EL Auto developer adjustment trouble (Over-toner abnormality) PCU 
EU Auto developer adjustment trouble (Under-toner abnormality) PCU 
F1 00 Finisher - PCU PWB communication error PCU 
03 Finisher paper exit roller lifting operation trouble PCU 
10 Staple operation trouble PCU 
15 Finisher paper exit tray lift operation trouble PCU 
19 Finisher alignment operation trouble F PCU 
20 Finisher alignment operation trouble R PCU 
29 Finisher cooling fan motor abnormality MFP 
37 Finisher data backup RAM error PCU 
50 Main unit - Finisher combination error PCU 
95 Paper exit option configuration error PCU 
F2 39 Process thermistor trouble PCU 
40 Toner density sensor trouble PCU

58 Temperature/humidity sensor trouble (HUD_M/TH_M) PCU 
64 Toner supply operation trouble PCU 
70 Improper toner cartridge detection PCU 
74 Toner cartridge CRUM error PCU 
F3 12 Paper feed tray 1 lift operation trouble PCU 
22 Paper feed tray 2 lift operation trouble PCU 
32 Paper feed tray 3 lift operation trouble
42 Paper feed tray 4 lift operation trouble
F6 00 MFPC PWB - FAX communication trouble MFP 
01 FAX control PWB EEPROM read/write error FAX 
04 FAX MODEM operation trouble FAX 
21 Improper combination of TEL/LIU PWB and FAX soft switch MFP 
30 FAX 1-chip microprocessor access error (FAX detection) MFP 
97 Incompatibility between FAX control PWB and the main machine MFP 
98 Incompatibility between the FAX control PWB destination and the main
machine destination
MFP 
H2 00 Thermistor open trouble (TH_UM) PCU 
01 Thermistor open trouble (TH_US) PCU 
H3 00 Fusing section high temperature trouble (TH_UM) PCU 
01 Fusing section high temperature trouble (TH_US) PCU 