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WARRANTY POLICY
SHAVER MANUFACTURING COMPANY
Shaver products are covered under warranty for 1 year from the date of purchase.
Claims must be submitted to the factory by the distributor for authorization before
replacement parts are shipped.
Parts NOT covered under warranty: Driving Ram Springs, Plastic/Nyrim Guides, PTO Shaft
Covers, Rubber Debris Guards, Rubber Bumpers, Stump Grinder Teeth, Auger Teeth and
Points.
Any misuse by the end user will VOID Warranty.
All replacement parts will only have a 90-day Warranty.
Shaver warrants repairs on its products using genuine Shaver parts. Any variation of this
practice will be reimbursed at no more than the value of the Shaver part(s) that should have
been used to repair it.
Modifying any Shaver product or the use of Teflon tape on a Shaver product voids the
product warranty.
The warranty procedure for filling a claim is to submit a claim to the dealer. The dealer shall
turn the claim into their distributor. Shaver will credit valid warranties to the distributor. The
distributor will work with the dealer to assure that the consumer has been credited properly
for the parts or repairs as needed.
It is at the discretion of Shaver Mfg. to request a part back for warranty inspection. The
distributor may or may not be asked to return a part based
on the decision made upon receipt of the filed warranty claim. If the part needs to be returned,
Shaver will arrange return by a call tag or by freight. If warranty credit is due, back freight will
also be paid in reimbursement.
A warranty cycle can take up to 6 weeks to complete. Shaver askes that each leg of the cycle
act in a prompt manner to ensure the fastest warranty consideration to the end user.
If a warranty claim remains open for two months, then the warranty claim will be closed, and
no credit will be issued.
For any questions, or RGA No. for a return, call (712) 859-3293
Shaver Manufacturing Company
www.shavermfg.com 712-859-329
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