Shell SH924 - Troubleshooting Table

Troubleshooting Table
Jumper Cable Indicator
Cause Solutions
Solid Off
Off Flashing
Flashing Flashing
Off
Green Red
LED Light
(front)
Jump start the vehicle
Low battery
protection
Reverse polarity
protection/
short-circuit
protection
Clamps are not
connected to the
battery
Reverse charge
protection
Please charge the
jump starter
On
On
Flashing Off Off
Off
Off
Flashing (4 times
per second, cycle
after 1 second
interval)
OnOn
On
Over-temperature
protection
Jump started 4
consecutive times
within 10 minutes
Disconnect the clamps from
the vehicle’s battery. Let the
jump starter cool down by
putting it in a cool and
ventilated place.
Disconnect the clamps from
the vehicle’s battery. Follow
jump starting vehicle
instructions to jump start the
vehicle.
The car battery voltage is
higher than the voltage of the
starting power supply.
Please check the voltage of
the vehicle's battery; it may
be greater than 12V.
Do not jump start more than
4 times.
Disconnect the clamps from
the vehicle’s battery. Unplug
the jumper cable from the
jump starter.
Consult a mechanic.
Disconnect and reconnect
the clamps to the battery
1