Shenchen Pump LabV Series
11. Warranty and After-sales Service
We support 3 years warranty for the pumps, subject to the exceptions below. Our
company shall not be liable for any loss, damage, or expense directly or indirectly
related to or arising out of the improper use of its products. This warranty does not
obligate our company to bear any costs of removal, installation, transportation, or
other charges which may arise in connection with a warranty claim.
If the pump fails during the warranty period, after confirmation by our technical
department, we will provide spare parts free of charge. Customers will need to
bear the shipping cost.
Exceptions:
The warranty shall not apply to repairs or service necessitated by normal wear
and tear or for lack of reasonable and proper maintenance.
All tubing and pumping accessories as consumable items are excluded.
Electrical surge as a cause of failure is excluded.
Chemical attack is excluded.
Improper operation or man-made damage as a cause of failure is excluded.
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