7SG12 DAD N Maintenance
©2010 Siemens Protection Devices Limited Chapter 8 Page 3 of 3
2 Defect Report Form
Form sheet for repairs and returned goods (fields marked with * are mandatory fields)
Sender:
* Name, first name:
Complete phone number (incl. country code):
Complete fax number (incl. country code):
Email address:
* Org-ID and GBK reference:
* AWV:
* Order-/ reference-no (choosing at least 1 option):
Order-no for repair:
order-/ delivery note-no for return of commission
failure:
Beginning order-no for credit note demand:
Information concerning the product and its use:
* Order Code (MLFB):
Firmware version:
V
* Serial number:
* Customer:
Product was in use approximately since:
Station/project:
Hotline Input no.:
Customer original purchase order number: Delivery note number with position number: Manufacturer:
* Type of order (choosing at least 1 option):
Repair Return of commission failure Credit Note
Upgrade / Modification to … Warranty repair Quotation (not repair V4 and current
For collection products! See prices in PMD)
Type of failure:
Device or module does not start up Mechanical problem Overload
Sporadic failure Knock sensitive Transport damage
Permanent failure Temperature caused failure Failure after ca hrs in use
Repeated breakdown Failure after firmware update
Error description:
Display message:
(use separated sheet for more info)
Active LED messages:
Faulty Interface(s), which? Wrong measured value(s), which? Faulty input(s)/output(s), which?
*Detailed error description (please refer to other error reports or documentation if possible):
* Shall a firmware update be made during repair or mechanical upgrade of protective relays? (choosing at least 1 option)
Yes, to most recent version No Yes, actual parameters must be reusable
repair report:
Yes, standard report (free of charge) Yes, detailed report (charge: 400EUR)
Shipping address of the repaired/upgraded product:
Company, department
Name, first name
Street, number
Postcode, city, country
Date, Signature
E D EA MF TCC 6 release from 11/2009
Please contact the Siemens representative office in your country to obtain return instructions.
To Next Page
Loading...
