Siemens BE634LGS1B - Customer Service; E Number and FD Number; Technical Specifications

en Trouble shooting
20
3Trouble shooting
Tr oubl e s hoot i ng If a fault occurs, there is often a simple explanation.
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
Tip: . If a dish does not turn out exactly as you wanted,
refer to the following chapter, where you will find lots of
tips and notes relating to the optimum
settings.~ "Tested for you in our cooking studio"
on page 22
:Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Fault table
--------
Fault Possible cause Remedy/information
The appliance does not work or the
display is not working
The plug is not plugged into the mains Connect the appliance to the electricity supply
Power cut Check whether other kitchen appliances are working
The circuit breaker is faulty Check in the fuse box to make sure that the fuse for
the appliance is OK
Faulty operation Switch off the circuit-breaker for the appliance in the
fuse box and switch it back on after approx. 60sec-
onds
The appliance cannot be started The appliance door is not fully closed Close the appliance door
Appliance does not heat up.
The word "demo" is shown in the dis-
play.
The appliance is in demo mode Deactivate demo mode in the basic settings.
To do this, briefly disconnect the appliance from the
mains (switch off the household fuse or the circuit
breaker in the fuse box). Then deactivate demo mode
in the basic settings within 3minutes.
The interior lighting is not working The interior lighting is faulty Call the after-sales service
Error message "Exxx"* If an error message is displayed, switch the appliance
off and on again; if the message disappears, it was a
one-off problem. If the fault occurs again or the error
message is still displayed, please contact the after-
sales service and provide the fault code.
* Special features:
Error message "E0532": Open and close the appliance door.
Error message "E6501": Switch off the appliance. Wait for 10minutes. Switch the appliance on again.
Customer service en
21
4Customer service
Cus t omer ser vi ce Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please quote the full product number
(E no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
On some appliances with a steam-assisted cooking
function, you will find the rating plate behind the control
panel.
To save time, you can make a note of the numbers for
your appliance and the telephone number of the after-
sales service in the space below in case you need
them.
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
This appliance corresponds to the standards EN
55011and CISPR 11. It is a Group 2, Class B product.
Group 2means that microwaves are produced for the
purpose of heating food. Class B states that the
appliance is suitable for private households.
Technical specifications
E no. FD no.
After-sales service O
GB 03448928999
Calls charged at local or mobile rate.
IE 014502655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
=1U)'(1U
7\SH
Power supply 220-240V, 50/60Hz
Max. total connected load 1990W
Microwave output 900W (IEC 60705)
Max. grill output power 1300W
Microwave frequency 2450MHz
Fuse 10A
Dimensions (H/W/D)
- Appliance 382x 594x 318mm
- Cooking compartment 220x 350x 270mm
VDE approved Yes
CE mark Yes