Troubleshooting en
67
Fault Cause and troubleshooting
Coffee or milk froth
quality varies widely.
Build-up of limescale in the appliance.
▶ Descale the appliance.
Milk froth quality var-
ies widely.
Milk froth quality depends on the type of milk or plant-
based alternative used.
▶ Optimise the result through the selection of the milk
or vegetable-based drink type.
Coffee is not dis-
pensed or has slowed
to a trickle.
Set quantity is not
reached.
Grinding level is set too fine.
▶ Set a coarser grinding level.
Heavy build-up of limescale in the appliance.
▶ Descale the appliance.
Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
Appliance is soiled.
▶ Clean the brewing unit.
▶ Descale and clean the appliance.
Coffee has no crema. Type of coffee is not optimal.
▶ Use a coffee variety with a higher proportion of Ro-
busta beans.
▶ Use beans with a darker roast.
Coffee beans are no longer freshly roasted.
▶ Use fresh coffee beans.
Grinding level is not appropriate for coffee beans.
▶ Adjust the grinder to a finer setting.
Coffee is too acidic. Grinding level is set too coarse.
▶ Adjust the grinder to a finer setting.
Type of coffee is not optimal.
▶ Use a coffee variety with a higher proportion of Ro-
busta beans.
▶ Use beans with a darker roast.
Coffee is too bitter. Grinding level is set too fine.
▶ Set a coarser grinding level.
Type of coffee is not optimal.
▶ Change the coffee variety.
Coffee tastes burnt. Grinding level is set too fine.
▶ Set a coarser grinding level.
Type of coffee is not optimal.
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