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Appendix
Giga762SX WLAN dsl / eng / A31008-M705-W171-1x-5819 / appendix.fm / 02.07.2008
Schablone 2005_07_27
Appendix
Troubleshooting
This section describes common problems and their solution. Any problems can be iden-
tified from the different LED displays. If you cannot solve the connection problem after
checking the LED displays, consult of the following table. Further information is availa-
ble on the Internet at
http://www.siemens.com/gigasetcustomercare.
This user guide is based on the software release 2.3.
Make sure the firmware on your device is up-to-date. The latest version can be found on
the Internet on the product page www.siemens.com/gigasetsx762wlandsl
Symptom Possible cause and solutions
Device version unknown
(Annex A or B).
You will find this information on the underside of the
device.
Power LED does not light
up.
No power supply.
ì Check whether the mains adapter is connected to
the Giga762SX WLAN dsl and a power outlet.
ì Check whether the power outlet and the mains
adapter are working properly. If the mains adapter
is not working properly, contact our customer serv-
ice unit (see Quick Start Guide).
ì If your Giga762SX WLAN dsl has an On button at
the rear: Check whether the device is plugged in.
ADSL LED flashes
ì Wait until the integrated DSL modem has com-
pleted its synchronisation. This procedure can take
up to 10 minutes.
ì The LED will also flash (at regular intervals) if no
DSL cable is attached.
The ADSL LED does not light
up after synchronisation.
ì Check the DSL cable. Check that the DSL cable is
properly connected to the DSL port and the splitter.
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