23
Problem Possible cause Notes/remedy
The appliance does not work The plug is not plugged into the mains. Connect the appliance to the electricity
supply
Power cut Check whether other kitchen appliances
are working
Fuse defective Check in the fuse box to make sure that
the fuse for the appliance is OK
Faulty operation Switch the appliance off using the fuse in
the fuse box. Wait approximately 10 sec-
onds and then switch it back on.
The appliance cannot be started The appliance door is not fully closed Close the appliance door.
The appliance cannot be started, the dis-
play shows
"Continue operation with 'Start'"
"Descale"
Descaling has been cancelled Press the Start button. Then rinse the
appliance twice (see section: Descaling.
Proceed as described under "Emptying
the evaporator dish and refilling the water
tank")
The appliance cannot be started, the dis-
play shows
"Continue operation with 'Start'"
"Clean"
The cleaning aid has been cancelled Press the Start button. Then rinse the
appliance twice (see section: Cleaning aid.
Proceed as described under "Emptying
the evaporator dish and wiping out the
appliance")
"Clock" appears in the display Power cut Reset the clock
(see section: Time-setting options)
The appliance is not in operation. A cook-
ing time is shown in the display.
The rotary selector was accidentally oper-
ated
Press the Stop button
The Start button was not pressed after the
setting had been made.
Press the Start button or delete the setting
with the Stop button
"Automatic switch-off" appears in the dis-
play
The Automatic switch-off is active. Press any button.
"Fill water tank" appears even though the
water tank is full
The water tank has not been pushed in
properly
Slide in the water tank until it engages
The detection system is not working Call the after-sales service
"Fill water tank" appears even though the
water tank is not yet empty, or "Fill water
tank" does not appear even though the
water tank is empty
The water tank is dirty. The mobile water
level indicators are jammed
Shake and clean the water tank. If the
parts cannot be released, obtain a new
water tank from the after-sales service.
The water tank empties for no discernible
reason. The evaporator dish is overflowing
The water tank was not closed properly Close the lid until you feel it engage.
The tank lid seal is dirty Clean the seal
The seal in the tank cover is defective Obtain a new water tank from the after-
sales service
Liquid in the evaporator dish has fully
evaporated, even though the water tank is
full.
The water tank has not been pushed in
properly
Slide in the water tank until it engages
The feed line is blocked Descale the appliance. Check whether the
water hardness range is set correctly
"Empty tank/clean?" appears in the display The appliance has not been used for at
least two days and the water tank is full
Empty and clean the water tank. Always
empty the water tank after cooking
There is a "pop" noise during cooking Cold/warm effect with frozen food, caused
by the steam.
This is normal
When you cook with steam, a lot of steam
is created
The appliance is being automatically cali-
brated
This is normal
When cooking with steam, a lot of steam is
produced repeatedly
The appliance is unable to calibrate itself
automatically if cooking times are too
short
Restore the appliance to the factory set-
ting (see section: Basic settings). Then
start steaming at 100 °C for 20 minutes
Steam escapes from the ventilation slots
during cooking
This is normal
The appliance is not producing steam
properly
Limescale has formed in the appliance Start the descaling programme.
Error message "E011" appears in the dis-
play
A button was pressed for too long or is
jammed
Press the
0 button to delete the error
message Press all of the buttons individu-
ally and check whether they are clean
An error message "E..." appears in the dis-
play
Technical fault.
Press the 0 button to delete the error
message. Reset the clock if required.
If the error message appears again, call
the after-sales service
To Next Page
Loading...
Need help?
General