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Siemens HiPath Series User Manual

Siemens HiPath Series
125 pages
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HiPath 3000
HiPath 5000 RSM
HiPath AllServe, Hicom 150 E/H
optiPoint 500 basic
optiPoint 500 economy
optiPoint 500 standard
optiPoint 500 advance
Operating Instructions

Table of Contents

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Siemens HiPath Series Specifications

General IconGeneral
BrandSiemens
ModelHiPath Series
CategoryTelephone
LanguageEnglish

Summary

Before You Begin

Important Notes

Provides critical information and warnings for safe and proper telephone operation, including environmental and accessory guidelines.

Marks

Explains compliance marks like CE and ISO 14001 certification, indicating adherence to EU guidelines and environmental standards.

Basic Operating Instructions

optiPoint 500 Control Panel Overview

Details the layout and key components of optiPoint 500 economy, basic, standard, and advance telephones.

How to Use Operating Instructions

Explains the manual's structure, symbols, and step-by-step guidance for operating the telephone.

Accessing and Using Functions

Guides on how to access telephone functions interactively, via menus, or through programmed function keys.

Using the Telephone Efficiently

Provides tips for faster dialing and managing busy lines using features like repertory dialing and callback.

Making Calls – Basic Functions

Answering Calls

Describes methods for answering calls using the handset or speakerphone and managing call volume.

Making Calls

Covers initiating calls using off-hook and on-hook dialing methods.

Transferring and Forwarding Calls

Details procedures for transferring calls, using variable call forwarding, and forwarding in the carrier network.

Callback Features

Explains how to store, answer, and manage callback requests for busy or unanswered calls.

Speed Dialing and Repertory Keys

Guides on saving and using speed-dial numbers and programming them onto telephone keys.

Telephone Settings

Covers adjusting ring volume, ring tone, and attention ring volume.

Display Settings

Details adjusting speakerphone acoustics, receiving volume, display angle, backlight, and contrast.

Selecting the Language of Screen Prompts

Instructions on how to change the language displayed on the telephone screen.

Making Calls – Convenience Functions

Answering Calls

Explains how to accept specific calls for colleagues, reject calls, and use speakerphone.

Dialing and Call Entry

Covers en-bloc dialing, using caller lists, speed-dial, internal directory, and LDAP database searches.

Using Mailboxes

Instructions for accessing and managing messages in the telephone's mailbox.

Speaker Calls

Details on how to make loudspeaker announcements to colleagues.

Automatic Connection Setup and Reserve Trunk

Covers setting up hotline connections and reserving busy trunks for exclusive use.

Associated Dialing/Dialing Aid

Explains using a dialing aid connected via S0 bus or a/b port, and using the telephone as a dialing aid.

Call Waiting and Camp-On

Guides on accepting waiting calls, placing calls on hold, and managing call waiting signals.

Call Parking and Hold

Details on parking calls, placing external calls on hold, and retrieving held calls.

Conference Calls

Instructions for conducting multi-party conference calls, adding participants, and managing the conference.

DTMF Dialing

Explains how to activate and use tone dialing signals for controlling external devices.

Trunk Flash

Procedure for activating ISDN services and features via network carrier trunks.

Handling Unreachable Destinations

Covers call waiting (camp-on) and busy override functions when a destination cannot be reached.

Using Night Answer

Guides on activating and deactivating the night answer service for call forwarding.

Saving Functions, Procedures and Appointments

Assigning Functions to Keys

Explains how to save frequently used functions or numbers onto programmable telephone keys.

LED Signals for Saved Functions

Details the meaning of various LED indications for saved functions like call forwarding, mute, and headset.

Assigning Procedures to Keys

Guides on saving multi-step operating procedures, including station numbers and dial pauses, to a single key.

Appointments Function

Instructions for setting up single or recurring appointments for telephone reminders.

Using Timed Reminders

Covers checking and deleting saved timed reminders and how the system alerts the user.

Displaying and Assigning Call Charges

Displaying Call Charges

Details how to view call charges for the current or last conducted call, including free calls.

Displaying Charges for Other Telephones

Explains how to display and print chargeable calls for other telephones.

Dialing with Call Charge Assignment

Guides on assigning external calls to specific projects using account codes.

Private Sphere/Security

Ringer Cutoff and Do Not Disturb

Guides on activating and deactivating ringer cutoff and do not disturb functions.

Caller ID Suppression and Silent Monitor

Details on preventing caller ID display and silently monitoring calls.

Monitoring a Room

Instructions on activating telephone monitoring for a room.

Trace Call

Procedure for identifying anonymous callers by tracing calls.

Telephone Locking

Guides on locking the telephone to prevent unauthorized use and managing PINs.

Locking Other Telephones

Explains how to lock and unlock other telephones remotely.

Saving Your PIN

Instructions for saving a personal identification number (PIN) for accessing telephone functions.

Using Other Functions

Sending and Managing Messages

Covers creating, sending, displaying, deleting, and answering text and advisory messages.

Waiting Calls and Overload Indication

Explains how to display the number of external waiting calls and understand overload indications.

Using Another Telephone Like Your Own

Guides on allowing others to use your telephone for outgoing calls.

Change Call Number (Relocate)

Procedure for changing your telephone's call number to another available telephone.

Fax Details and Answering Machine

Details on indications for received faxes or messages on the answering machine.

Resetting Services and Functions

Covers the system-wide cancellation procedure for various activated telephone functions.

Activating Functions for Other Telephones

Explains how to activate functions like DND or call forwarding on other telephones via associated service.

System Functions via DISA

Guides on accessing system functions remotely using Direct Inward System Access (DISA).

ISDN Functions via Code Dialing

Instructions for using ISDN functions via code dialing (keypad dialing).

Controlling Computers and Data Services

Details on controlling connected computers, programs, and telephone data services.

Controlling Relays and Sensors

Covers turning relays on/off and how sensors trigger phone functions.

Radio Paging

Instructions for contacting people via paging equipment.

Paging Equipment

Details on simple and enhanced paging equipment operation.

Using Other Team Functions

Group Call Management

Guides on activating and deactivating group call, hunt groups, and team functions.

Accepting Calls for Team Members

Instructions on how to accept calls for other team members from your telephone.

Ringing Group Management

Covers activating and deactivating ringing groups for signaling calls to multiple internal phones.

Uniform Call Distribution (UCD)

Details on belonging to UCD groups, logging on/off, and managing availability status.

UCD Work and Night Service Management

Guides on requesting work time and managing night service for UCD.

Displaying Waiting Calls in UCD

Instructions on how to display the number of calls waiting in the UCD queue.

Team and Executive/Secretary Functions With Trunk Keys

Trunk Key Usage and LED Indications

Explains the meaning of LED indications on trunk keys and their basic usage.

Answering and Making Calls with Trunk Keys

Guides on answering and initiating calls using trunk keys.

Placing Calls on Hold and Retrieving Them

Details on using trunk keys to place calls on hold and retrieve them.

Switching Between Calls on Multiple Trunks

Instructions on managing multiple simultaneous calls using trunk keys.

Forwarding Calls on Lines

Guides on activating and deactivating call forwarding for specific lines using trunk keys.

DSS Key Usage and Indications

Explains the meaning of LED indications on DSS keys for team members.

Using DSS Keys for Calls

Guides on answering calls using DSS keys and calling team members directly.

Transferring and Accepting Calls

Details on transferring calls in progress and accepting calls for other team members.

Group Call Joining/Leaving

Instructions for joining or leaving group calls, particularly for executive/secretary teams.

Transferring Calls to Executive

Guides on activating audible signaling for calls directed to an executive.

Testing the Telephone

Testing Telephone Functions

Procedure to test all telephone functions, including LEDs, display, and ringer.

Checking Key Assignment

Explains how to check the programming of functions on specific telephone keys.

Special Functions in the LAN (PC Network)

Hunt Group/Group Call Management

Guides on leaving or joining hunt groups and managing group calls within a LAN environment.

Transferring Call Forwarding

Instructions for activating/deactivating call forwarding for telephones in other HiPath 3000 systems.

Using Night Answer in LAN

Covers defining other HiPath 3000 telephones as night answer points within the LAN.

Ringing Group Management in LAN

Guides on activating and deactivating ringing groups for external telephones via LAN.

Controlling Relays in LAN

Explains how to control relays in other HiPath 3000 systems via LAN.

Opening the Door via LAN

Instructions for activating the door opener function for other HiPath 3000 systems via LAN.

Labeling, Documentation and Accessories

Labeling Key Fields

Methods for labeling telephone keys using strips, computer software, or online tools.

Attaching Station Number Labels

Guides on applying self-adhesive labels for important call numbers to the telephone.

Documentation Sources

Information on accessing operating instructions online in PDF or HTML format.

Telephone Accessories

Overview of available accessories like key modules, headsets, and adapters to customize the telephone.

Fixing Problems

Telephone Maintenance

Guidelines for cleaning the telephone using appropriate materials to prevent damage.

Troubleshooting Steps

Covers common issues like unresponsive keys, no ringing, and inability to dial external numbers.

Responding to Error Messages

Explains common error messages on the screen and their possible causes and responses.

Contacts for Resolving Problems

Provides guidance on contacting service personnel or customer service for persistent issues.

FCC and Industry Canada Compliance

FCC Certification and Requirements

Describes compliance requirements with Federal Communications Commission (FCC) Rules.

FCC Rules, Part 15

Details testing and limits for Class A digital devices regarding radio frequency energy.

FCC Rules, Part 68

Covers certification under Part 68 for connection to the telephone network.

Hearing-Aid Compatibility

Information on hearing-aid compatibility requirements for telephones.

Equipment Attachment Limitations

Notices required by Industry Canada Terminal Attachment Program concerning device connection.

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